Operational Excellence

The four critical elements to achieving Operational Excellence

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The Four Critical Elements to Achieving Operational Excellence This post on How to achieve Operational Excellenceis my very first foray into the world of blogging since becoming a business consultant. You will see from the blurb at the bottom that I have spent more than thirty years in business, and have now ventured into the arena of […]

Effective Organisations & People

The seven secrets of successful strategy development

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The Seven Secrets of Successful Strategy Development The practical aspects of Strategy Implementation In my first blog post, I tackled the topic of Operational Excellence, laying out the four critical elements as I saw them, and promising to delve into greater detail in subsequent posts. This is #2 in the series and in this post I […]

Operational Excellence

Four insights on Organisational Performance Management

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Four insights on Organisational Performance Management Organisational performance management is about turning strategic initiatives into results. Fortune Magazine reports that nine out of ten organisations fail to implement their strategic plan. They go on to outline some of the reasons why: 60% of organisations don’t link strategy to budgeting 75% of organisations don’t link employee […]

Operational Excellence

Get serious about business processes

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Get Serious about Business Processes Business processes don’t get enough attention. A process focus can add a lot of value to your business. Here is how! Business processes improve customer satisfaction Customers don’t get happy by accident! You spent a lot of time and effort to give the customer just what they wanted…and then you […]